Ready-to-use templates for emails and calls. Your voice matters.
Sometimes a phone call is more powerful than an email. Here's how to reach them directly.
State your concern immediately: "I'm calling about your company forcing gaming platforms to remove legal content."
Be polite but firm. The representative isn't the decision maker, but they log complaints.
Ask for a reference number. Request to speak to supervisors or the compliance department.
If promised a callback, get a timeline. Consider calling again if no response.
Contact gaming platforms to show your support against payment processor pressure
Dear Steam Team, I'm writing as a concerned customer regarding the recent pressure from payment processors to remove adult content from your platform. As a long-time Steam user, I want you to know that I support your right to host legal content without interference from payment companies. The new clause in your publisher rules about "payment processor standards" is deeply concerning. Please consider: - Implementing alternative payment methods (cryptocurrency, direct bank transfers) - Standing firm against censorship of legal content - Being transparent about the pressure you're facing Your platform has always championed developer freedom and consumer choice. Please don't let unelected payment companies dictate what games we can access. I stand with Steam in resisting financial censorship. Sincerely, [Your Name]
Dear itch.io Team, I saw Leaf Corcoran's statement about the "sudden and disruptive" changes forced by Collective Shout's campaign. I want you to know that your community supports you. The fact that a small activist group can pressure payment processors into censoring your platform is outrageous. This affects not just adult content creators, but sets a dangerous precedent for all indie developers. How I can help: - I'm willing to use alternative payment methods - I'll continue supporting creators on your platform - I'll spread awareness about this censorship Please don't give up. The indie game community needs platforms like itch.io that support creative freedom. In solidarity, [Your Name]
Tell payment companies to stop censoring legal content
Dear Visa Executive Team, I am deeply concerned about Visa's role in forcing gaming platforms to remove legal adult content. Your company provides payment processing services, not moral guidance. When Visa threatens to cut off platforms like Steam and itch.io unless they comply with content demands, you're overstepping your role as a financial service provider. This sets a dangerous precedent: - Today it's adult games - Tomorrow it could be violent games - Eventually, any content activists dislike I am actively looking into alternative payment methods and encouraging others to do the same. Visa should not be the arbiter of what legal content adults can purchase. Please reconsider this censorship campaign. [Your Name] [Your Location]
To Mastercard Leadership, Your company's pressure on gaming platforms to remove legal content is an abuse of your market position. Following demands from Collective Shout, Mastercard is forcing platforms to choose between accepting your payments or hosting legal content. This is financial coercion, not legitimate business practice. As a consumer, I am: - Documenting this censorship campaign - Supporting alternative payment methods - Encouraging merchants to reduce Mastercard dependency Your shareholders should know that using market dominance for censorship will drive consumers and merchants to competitors. Stop the censorship immediately. [Your Name]
Dear PayPal Team, I'm writing about PayPal's participation in the campaign to remove legal content from gaming platforms. PayPal built its reputation on enabling internet commerce, not restricting it based on activist pressure. By threatening platforms that host adult games, you're betraying the principles that made PayPal successful. This affects: - Thousands of independent game developers - Millions of adult consumers - The future of digital commerce I urge PayPal to: - Reject Collective Shout's demands - Support platforms' right to host legal content - Focus on payment processing, not content policing Your users deserve better than censorship. [Your Name]
Alert journalists about this censorship story
Hi [Journalist Name], I wanted to bring your attention to a developing story about payment processor censorship in gaming. Key points: - Collective Shout sent letters to Visa, Mastercard, PayPal, and others on July 11, 2025 - Steam updated their rules on July 16 to comply with "payment processor standards" - itch.io confirmed on July 23 that changes are due to Collective Shout's campaign - VICE censored journalist Ana Valens for covering this story This affects thousands of games and developers. The campaign site StopCollectiveShout.com has documented evidence and a timeline. This is a huge story about financial censorship that gamers need to know about. Best, [Your Name]
Add your own experiences and concerns. Personal stories have more impact than form letters.
Send to multiple executives and departments. CC investor relations and media contacts.
If you don't get a response, send follow-ups. Persistence shows this issue matters.
Share your emails on social media. Public pressure amplifies private complaints.